Accents Neutrilization

Accent neutralization is the process of understanding subtle regional differences in the way a language is spoken, and trimming the edges to make one’s speech sound more neutral. Accent neutralization is not about adopting a new accent, and speaking like someone a person is not. Accent neutralization helps employees to get over stronger regional twangs and accents, and speak in a more neutral fashion so that callers from anywhere in the globe can understand them clearly. Let us take a look at what a normal accent neutralization training program usually looks like.